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Welcome to the ONE Citizens Portal

You can use the Portal to:

  • Apply for a school place
  • View, and share, information with the Local Authority in relation to SEND

Before you can use this site, you will need to register.

If you have previously used a Swindon online system to apply for a school place, you will be able to log in with you existing email and password.

If you are using the Citizen Portal for school placements, and have forgotten your password and have not received a password reset email, please email: Educationpasswordreset@swindon.gov.uk asking for a password reset to be sent.

Two-Factor Authentication Codes: If you are accessing the SEND section of the Portal, once you have entered your user name and password successfully, the system will send you an authentication code via email. This code needs to be used immediately to complete the portal log in process.

Advice and Guidance: The SEND section of the Citizen Portal is new. For further guidance on how to use the Citizen Portal, in relation to SEND, please visit our dedicated SEND Portal Local Offer Page https://localoffer.swindon.gov.uk/thesendportal